Privacy Policy

Our Commitment
At Ellejay LLC we value your respect your privacy. We collect information through our website to help us improve your shopping experience and to be able to update you on our latest products and promotions. Your information is secure in our system and is not shared with any third party.If you have any questions about our privacy policy, please contact our customer service department at ellejaycs@gmail.com

What kind of information does Ellejay collect?
We may collect personal information from you when you place an order online, save your information in your account, contact us with a question or concern, and participate in a promotions or surveys. This information may include but is not limited to your name, email address, address, phone number, credit card number, personal interests, etc. We may record your product interests in our system through your purchase history to help us make the online experience better curated for you in the future.

How does Ellejay use my information?
Your personal information may be used in the following situations:
-To process and fulfill your order. This includes sending you order and shipment confirmation emails and when processing returns.
-With your consent, to send you information by about our latest products and promotions, unless otherwise instructed us not to contact you regarding these matters.
-When saving an address for your shipping address(es) on our website under your account
-To help us learn your shopping preferences through your purchasing history so that we may tailor offers that best interest you
-To help us address any problems, concerns, or recommendations for us to improve our user experience
-When necessary, to contact you regarding your purchases, your account, or any major changes that Ellejay is undergoing

Does Ellejay share my information?
Your personal information may be shared in the following ways:
-Your information may be shared with our service providers who perform services on our behalf, such as fulfilling promotions, sending communications to our customers, conducting surveys, processing credit cards, or helping prevent, detect and investigate fraudulent or suspicious activities and transactions. We do not authorize any of these service providers to make any other use or disclosure of your information.
-Your information may be shared only in good judgment when complying with laws or regulations or in response to a valid subpoena, order, inquiry or request from government or public authorities in any

How do I access and change my information?
You can access, review, and or change any personal information by simply logging into your account in the upper right corner of our website. Once you are signed in you will be able to review all of your stored information (name, address, etc.) If you are having trouble updating your account, please feel free to contact customer service at ellejaycs@gmail.com.

What are the policies for links on Ellejay to other websites?
We provide links to other websites under our “Retailers” tab. The policies for these website may differ from our own and we recommend you review their privacy policy as we are not responsible for any security on other links.